Family Feud: how to deal with prickly characters.
So following in from my post last week “Leadership, Or that sinking feeling”, this little gem from Peter Irvine is one of my favorites.
Peter Irvine’s insight on how to work with staff and address all those prickly issues is crystal clear, formed undoubtedly from having to deal with over 200 latte drinking prima donna’s at a large advertising agency. (Wow – there’s an opportunity there for a reality TV show if I ever saw one.)
David’s original question was actually about the culture of Gloria Jeans, and Peter’s answer is alone the lines of a family. But of course every family has it’s bad apple – and David rightly asks the question – how do you pluck it from the tree?
Would you be so offended if I asked you to watch the video? I really can’t add anything to his wisdom – it’s top class.